There are few issues extra irritating to a music fan than being shut out of a sold-out live performance solely to see tickets on the market at inflated costs on the secondary market. And the way do these guys promoting tickets on the road exterior the venue get their stock?
Scalpers (“ticket touters” to the British and “leveraged arbitragers” to ardent capitalists) are as previous as reside occasions themselves. When the Greeks opened the first-ever out of doors amphitheatre in 325 BCE — it was constructed into the hillside of the Acropolis and sat as much as 17,000 folks in its 55 semi-circular rows — there was little question some dude in a gown exterior the gates yelling “Who’s obtained seats?” The identical would have occurred on the first Roman theatre in Pompeii in 80 BCE. And I’d lay cash on the identical factor occurring exterior of Shakespeare’s Globe Theatre for the premiere of A Midsummer Evening’s Dream in 1604.
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Scalping (a time period that first appeared within the nineteenth century referring to brokers of railway tickets) has at all times been an issue. How may an everyday particular person get into reveals when there have been crowds of “ticket speculators” and “sidewalk males” who employed folks to face in line for them (“diggers) and had secret entry to insiders on the field workplace who gladly handed over tickets for a lower of the proceeds (generally known as “ice”)?
When Jenny Lind, a singer generally known as “The Swedish Nightingale,” toured america in 1851, the easiest seats in the home mysteriously disappeared instantly solely to reappear within the palms of speculators who offered them with important markups. A ticket with a face worth of $3 may go for $6. There was a hearsay that Lind’s brokers have been in on the rip-off, one thing that broken her within the eyes of the general public.
When Charles Dickens went on a ebook tour of America in 1867, his public readings offered out in minutes. George Dolby, Dickens’ supervisor, lamented a few present in Boston. “[B]y eight o’clock within the morning, the queue [outside the box office] was almost half a mile lengthy and in regards to the time that the employers of the individuals who had been standing within the streets all evening started to reach to take their locations. … [T]he horrid speculators who purchase all the nice tickets and promote them once more at exorbitant costs.” In New York, followers ready in line have been provided as a lot as twenty {dollars} for his or her place in line by scalpers seeking to purchase tickets.
Dickens hated this, particularly since he and his supervisor have been accused of being in on the swindle. He wrote to his sister-in-law: “We’re at wits; finish learn how to preserve tickets out of the palms of speculators. … The younger under-graduates of Cambridge have made a illustration to Longfellow that they’re 5 hundred robust and can’t get one ticket.”
Time and time once more, theatres, performers, managers, brokers, promoters, and governments have tried to clamp down on scalping. In 1927, New York Metropolis regarded into the scenario with Broadway theatres and native music halls. Nothing occurred. The identical with an investigation in 1949. And once more in 1963. Nothing, it appeared, might be carried out a few black market in theatre tickets that totalled thousands and thousands of {dollars} every year. It wasn’t unusual for a field workplace supervisor to earn past $25,000 a yr and purchase a brand new Cadillac yearly. Guess the place that supplementary revenue got here from?
The issue solely turned larger when rock concert events turned massive enterprise. Within the days earlier than computer systems, field workplaces had racks of printed tickets, one of the best of which vanished earlier than gross sales even started.
Sustaining an correct ticket rely (and thus a correct accounting of income) was unattainable utilizing the system of exhausting tickets offered by way of a field workplace. Absolutely there needed to be an answer. That is the place the primary computerized ticket-selling packages got here into existence. The primary, Computicket and TRS (Ticket Reservation Companies), arrived within the center Nineteen Sixties, prompting their techniques as a technique to lower down on scalping by preserving monitor of each single ticket offered.
Nice in concept, however regardless of a long time of developments with computerized ticket promoting, paperless tickets, and fan-driven ticket exchanges, scalpers and secondary-market corporations nonetheless handle to get their palms on tickets.

The issue shouldn’t be going away. In reality, issues are simply getting weirder and extra contentious with issues like Ticketmaster’s skilled reseller program. “Diggers” and “ice” additionally nonetheless exist within the digital realm. As a substitute of bribing field workplace managers and hiring folks to face in line, they use bots, faux identities, entry comp tickets, and infiltrate gross sales meant for fan golf equipment. They’re fairly resourceful and tech-savvy folks.
This previous Friday, Jan. 20, Madonna began promoting tickets for her worldwide Fortieth-anniversary Celebration Tour, Ticketmaster’s first main on-sale problem for the reason that Taylor Swift fiasco late final yr. Though tickets have been marketed for as little as $40, you need to marvel what number of of these made it into the palms of followers at that value and what number of at the moment are managed by the secondary market (StubHub, SeatGeek, Vivid Tickets, and so on.) in addition to particular person scalpers.
Additionally this week, a brand new marketing campaign known as Make Tickets Truthful launched within the U.Okay. and EU. The purpose is to teach the general public in regards to the perils and protocols of ticket reselling. It might assist a bit of bit, however I can’t assist feeling that organizers are losing their breath.
All of it comes right down to this: When you’ve a perishable high-demand commodity like a live performance ticket, somebody is at all times going to discover a technique to become profitable from another person’s wishes. It’s a sport of Whack-A-Mole as previous as reside leisure itself.
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Alan Cross is a broadcaster with Q107 and 102.1 the Edge and a commentator for World Information.
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