Advertising and marketing consultants say manufacturers which have marketed themselves with a nod to CTV Nationwide Information host Lisa LaFlamme‘s latest dismissal ought to watch out for blowback.
Corporations that combine information moments into their branding run the danger of being seen as opportunistic and will put together for added scrutiny from prospects and staff, after they take a stand on sizzling button points, mentioned retail analyst Bruce Winder.
“Nobody’s excellent, proper? Each model has skeletons within the closet…and this does very a lot open them as much as scrutiny… so that you higher ensure your home is so as, earlier than you begin throwing this on the market,” he mentioned.
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“There may very well be some blowback, if there’s something hidden within the closets because it pertains to something each corporations have accomplished, so it’s an actual high-risk transfer.”
Winder’s remarks come after fast-food chain Wendy’s modified the profile picture on its Canadian Twitter account Thursday to its mascot bearing gray hair as a substitute of her ordinary purple locks.
The tweet reads “as a result of a star is a star no matter hair color,” utilizing two star emojis, and contains LaFlamme’s identify in a hashtag.
Media stories have tied LaFlamme’s ouster from Bell Media to her resolution to cease dying her hair throughout the pandemic.
Earlier this week, Dove Canada alluded to LaFlamme’s dismissal after 35 years with the community in a marketing campaign known as Preserve the Gray that proclaimed “age is gorgeous” and mentioned, “ladies ought to be capable to do it on their very own phrases, with none penalties.”
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Dove by no means referenced LaFlamme in its marketing campaign, which donated $100,000 to ladies’s advocacy group Catalyst and inspired others to show their profile pictures to grey-scale.
Neither firm instantly responded to a request for remark, nor did Bell Media.
Nonetheless, Winder felt the Wendy’s marketing campaign was “most likely somewhat shallow.” Dove’s, he mentioned, was “deeper and extra critical.”
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“However nonetheless, each manufacturers look somewhat bit opportunistic, like they’re benefiting from what’s sizzling this week and what’s topical this week, and it appears like they’re attempting exhausting,” he mentioned.
In the meantime, Joanne McNeish felt Wendy’s marketing campaign didn’t make a lot sense as a result of the model has by no means been related to ageism or gray hair.
“With Wendy’s, it’ll simply sink like a stone,” mentioned the affiliate professor of promoting at Toronto Metropolitan College.
“It doesn’t value them a lot to offer it a go, however they might have been a lot extra intelligent in how they did it.”
Nonetheless, she famous Dove has lengthy been linked to these subjects and has run campaigns on greying hair for 15 years.
“These campaigns work the most effective when there’s a relationship and a basis for the work you’re doing and the trigger you’re supporting,” she mentioned.
However associating a model with any buzzy information story has each dangers and rewards, she warned.
Corporations can simply generate consideration for his or her manufacturers that may translate into gross sales, when a marketing campaign actually resonates with prospects, however such advertisements additionally open companies as much as a brand new degree of examination.
“There’s really an actual artwork kind in understanding how to answer these conditions as a result of typically these are actually great bonus conditions the place you get an enormous push in consciousness, and possibly some gross sales, or they are often devastating in the event you discover out one thing later or there’s one other piece of the difficulty that wasn’t as clear to you,” McNeish mentioned.
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Corporations want look no additional than Pepsi to see the dangers, Winder added.
The soda large made a 2017 advert that includes mannequin and “Maintaining with the Kardashians” star Kendall Jenner becoming a member of a protest and defusing tensions by handing a police officer a Pepsi.
Many noticed the advert as trivializing the Black Lives Matter motion.
“So it’s very excessive danger,” Winder mentioned. “It could resonate (and be) highly regarded for sure folks, and sure folks may even see it as opportunistic and somewhat bit sleazy.”
Corporations who take the danger must be fast and tie themselves to the second earlier than it’s left the zeitgeist or different manufacturers have beat them to it, McNeish mentioned.
“There’s solely room for just a few to essentially get the massive reward for being related… in order that’s why it’s essential be prepared to leap on these conditions.”
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