You’ve Bought Mail! fires emails at you each few seconds, tasking you with determining what to do with them to assist your purchasers. Otherwise you’ll be fired.
You’ve been blessed with a tech help job, the place your entire clients are very cheap about their calls for and the way a lot time they’ll take to resolve. What an exquisite position. Anyway, you’ll quickly obtain emails with quite a lot of issues in them. You might want to parse what the difficulty is, then ship the shopper to the FAQ, reply exhibiting you’ve acquired the message, unlock their accounts, ban folks, ship them to billing, or ahead their query to the event staff. These are all of the issues you are able to do, but it surely will get exhausting quick as a result of people count on options in a rush. And the emails simply hold piling up.
Essentially the most difficult half is determining what the heck a few of these persons are asking for. A few of them will ramble incessantly about completely nothing for pages, however you’ll want to scan all of it to determine what the answer might be. For those who get it mistaken, the boss will know instantly, in spite of everything. Get it mistaken thrice and also you’re out of a job. Every e-mail has a timer as nicely, and for those who run out of time, that counts as a mistake as nicely, which additionally counts towards your complete. So, you’re compelled to hurry by the emails, looking for the answer as quick as attainable. This implies you’re seemingly going to overlook a factor or two, bringing you that a lot nearer to shedding your job.
You’ve Bought Mail! must be necessary enjoying for anybody who’s yelled at a tech help worker for taking quite a lot of minutes to repair one thing. It does a implausible job of capturing the stress and time pressures of those jobs, in addition to the corners you be taught to chop with a purpose to hold your purchasers and managers pleased.
You’ve Bought Mail! is obtainable now on itch.io.
